Shipping policy

UniqueOne Shipping Policy

Order Processing Time

All orders are processed and dispatched within [5 to 20 ] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that during high-volume sales periods, holidays, or new collection launches, processing times may be slightly extended.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several delivery options:

  • Standard Shipping: [5–20] business days. Free for orders over $[X] (or flat rate of$[X]).

  • Expedited Shipping: [2–3] business days. Flat rate of $[X].

  • Overnight Shipping: [1] business day. Flat rate of $[X] (Orders must be placed by [12:00 PM] for same-day processing).

Sustainable Packaging

In line with our commitment to the environment, all UniqueOne fashion, home goods, and lifestyle products are shipped using recycled, biodegradable, or minimal-impact packaging. We encourage you to recycle or compost the packing materials once your order arrives.

International Shipping

We currently offer international shipping to [List of Countries / Worldwide].

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. UniqueOne is not responsible for these charges if they are applied; they are your responsibility as the customer.

Order Tracking

When your order has shipped, you will receive an email notification containing a tracking number you can use to check its status. Please allow 48 hours for the tracking information to populate in the carrier's system.

P.O. Boxes and APO/FPO Addresses

[Option A: We offer shipping to P.O. boxes via standard shipping only.] / [Option B: At this time, our carriers do not deliver to P.O. boxes. Please provide a physical residential or commercial address.]

Missing or Damaged Packages

If your wellness or home items arrive damaged in transit, please contact us immediately at [olevdan@gmail.com] with your order number and a clear photo of the item's condition. We address these on a case-by-case basis and will work quickly to find a satisfactory solution.

If your package is marked as delivered but you have not received it, please check with neighbors and local postal workers before reaching out to our support team. We will assist in filing a claim with the shipping carrier if necessary.

Returns and Exchanges

For details on returning or exchanging an item, please review our full in  Return Policy.